Returns Policy
AnyFeast operates https://www.anyfeast.com and the AnyFeast mobile application. This policy explains how cancellations, refunds, replacements, and returns are handled for orders placed through our Website or App.
1. Return Policy
Due to the nature of food, grocery, recipe kits, fresh, frozen, and perishable products, AnyFeast does not accept returns once an order has been delivered.
Customers are requested to inspect the order at the time of delivery. If the item received is damaged, expired, missing, incorrect, tampered with, or has a verified quality concern, the customer must contact AnyFeast within 24 hours of delivery.
2. Eligible Cases for Refund or Replacement
You may be eligible for a refund, replacement, or store credit if:
- The wrong item was delivered
- An item was missing from the order
- The product was expired at the time of delivery
- The packaging was damaged or tampered with
- A verified quality issue is reported within 24 hours of delivery
Photo or video proof may be required to review the request.
3. Non Returnable Products
The following products are not eligible for return once delivered:
- Fresh food items
- Fruits and vegetables
- Dairy products
- Frozen products
- Opened or used packaged products
- Customized recipe kits
- Perishable grocery items
4. Refund Timeline
Approved refunds will be processed to the original payment method within 5 to 7 business days. Actual credit time may depend on the customer’s bank or payment provider.
5. Cancellation Policy
Orders cannot usually be cancelled after confirmation. However, if an item is unavailable, out of stock, or the order cannot be fulfilled, AnyFeast may cancel the order and issue a refund where applicable.
6. Customer Responsibilities
Customers must provide correct delivery details, be available to receive the order, store perishable products correctly after delivery, and report any issue within 24 hours.
7. Contact Us
For any return, refund, replacement, or cancellation related issue, please contact us:
Email: contact@anyfeast.com
Support Hours: Monday to Friday, 9:00 AM to 6:00 PM GMT
Response Time: Within 24 to 48 business hours