AI Policy

1. Introduction

This AI Policy outlines how AnyFeast Limited (“AnyFeast,” “we,” “us,” or “our”) integrates and governs the use of Artificial Intelligence (AI) technologies within its website and mobile applications (collectively, the "Platform"). By accessing and using the Platform, users agree to the principles and safeguards set forth in this AI Policy.

This policy ensures that AI technologies used within AnyFeast operate within ethical, legal, and transparent frameworks, while also protecting AnyFeast's intellectual property, liability, and business interests.

2. AI Usage & Functionality

AnyFeast employs AI technologies to:

  • Provide personalized meal planning and grocery recommendations based on user preferences, dietary restrictions, and historical choices.
  • Optimize user experience through smart search, image recognition, and ingredient analysis.
  • Enhance customer service through AI-powered chatbots and automated responses to improve query resolution.
  • Enable predictive analytics for inventory management and operational efficiencies.
  • Assist in minimizing food waste through AI-driven surplus food recommendations.
  • Improve fraud detection and security by analyzing user behavior patterns and transactional activities.

3. Transparency, Explainability & User Awareness

  • AI-generated recommendations are based on publicly available data, user input, machine learning models, and proprietary algorithms.
  • AnyFeast ensures that AI-driven decisions are explainable and provides users the ability to understand how and why AI makes specific recommendations.
  • AnyFeast regularly audits AI models to prevent bias, ensure accuracy, and maintain fairness.
  • Users will be explicitly informed when interacting with AI-generated content or decisions.
  • Where AI plays a role in automated decision-making (e.g., AI-driven personalized offers), users have the right to request human intervention.

4. Data Privacy, Security & Compliance

  • AI processes personal data in compliance with UK GDPR, CCPA, and other applicable privacy laws.
  • AnyFeast does not sell, rent, or share user data with third parties for AI training purposes without explicit consent.
  • AI systems operate in secure environments with encrypted data handling and restricted access controls.
  • Users have the right to opt out of AI-driven personalization where applicable.
  • AI-powered features only process necessary user data and do not make assumptions beyond provided inputs.

5. Ethical AI Commitments

  • Fairness & Non-Discrimination: AI models are trained to avoid biases in food recommendations and service provisions.
  • User Autonomy: AI suggestions are optional, and users retain full control over their choices and decision-making.
  • Human Oversight: AI-powered decisions that have a significant impact on users (e.g., pricing, promotions, or eligibility for discounts) will always include human review mechanisms.
  • Continuous Improvement: AI models are refined based on user feedback, market changes, and evolving ethical standards.
  • Responsible AI Governance: AI deployment within AnyFeast aligns with the OECD AI Principles and UK AI Regulatory Frameworks.

6. Limitations & User Responsibility

  • AI-generated content should not be considered a substitute for professional medical, nutritional, or dietary advice.
  • Users are responsible for verifying AI-generated ingredient suggestions, allergens, and nutritional values before making purchasing decisions.
  • AI meal recommendations are based on algorithmic predictions and may not always be fully accurate.
  • AnyFeast is not liable for adverse health effects resulting from AI-generated food recommendations.
  • AI-generated pricing, discounts, or promotions may be subject to change based on dynamic pricing algorithms.

7. User Control & AI Opt-Out

  • Users can manage AI-powered features via the settings section in the app.
  • AI-driven recommendations, such as personalized shopping suggestions, can be disabled or customized.
  • Users may request a copy of their AI-processed data and can opt out of AI personalization features where legally applicable.
  • AI decision-making related to account eligibility, transactions, or fraud detection may be subject to human intervention upon request.

8. Intellectual Property & AI Usage Rights

  • All AI models, datasets, and proprietary AI-driven algorithms belong exclusively to AnyFeast.
  • Users and third parties do not have rights to AnyFeast’s AI models, training data, or decision-making frameworks.
  • Any unauthorized modification, reverse-engineering, or extraction of AnyFeast’s AI-related content or recommendations is strictly prohibited.

9. Compliance & Governing Law

  • This AI Policy is governed by and construed in accordance with the laws of England and Wales.
  • Any disputes related to AI governance will be subject to the exclusive jurisdiction of the Courts of London, United Kingdom.
  • AI-related services comply with UK GDPR, the UK AI Strategy, and relevant international AI ethics guidelines.

10. Changes to the AI Policy

  • AnyFeast reserves the right to update this AI Policy periodically.
  • Changes will be notified to users via email, app notifications, or website announcements.
  • Continued use of AI-powered services after updates constitutes acceptance of the revised AI Policy.

For further inquiries regarding AI governance at AnyFeast, contact us at

contact@anyfeast.com

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